|
PRIVACY POLICY With many clients in the military, law enforcement and Government sector, your privacy is important to us at the Military Watch Resource. As a client you can be assured of 100% privacy.
PURCHASE POLICY Payment for goods or services shall be due at the time of purchase or service unless prior arrangements have been made. The Military Watch Resource accepts the following payment types in US dollars:
California residents must pay 9.75% State sales tax. WARRANTY POLICY Items purchased from the Military Watch Resource are covered by manufacturer's warranty. Warranty covers defects, but not breakage through neglect, abuse or normal wear. Batteries and routine service are not covered under the warranty. We reserve the right to inspect all merchandise returned under warranty claims to determine coverage. You must contact us prior to returning merchandise in order to determine the appropriate return venue. RETURN POLICY/EXCHANGE POLICY
The Military Watch Resource (MWR) no longer processes exchanges,
for the primary reason of expediting the returns process. This will make
the exchange process both faster and more accurate. If you would like to
return or exchange any item(s) you ordered from MWR, simply return the
original merchandise, and place a new order online for the desired
items. Your new order will ship as soon as possible. When we receive and
inspect the original returned merchandise, you will be refunded for the
original order via your original payment method. Please email any
questions about the exchange policy to
info@broadarrow.net
We only accept returns on
merchandise returned in new, unworn, unsized, and undamaged condition.
All packaging, instruction sheets, and manuals must also be returned
with the merchandise. We will inspect all items upon receipt to
determine condition. Unfortunately, we cannot accept returns on items
that show signs of use or wear.
You will be refunded upon inspection of the returned merchandise;
the full cost minus our original shipping/handling expenses. No RMA is
required, but we do recommend that you email us so we can be on the
lookout for your return item(s). Any returns must be within 30
days of purchase.
The Military Watch Resource Please contact us by email at info@broadarrow.net to address any wrong item received, damaged item or missing item. Incorrect items received must have been products sent to you by our processing error. Incorrect items ordered by the buyer at the time of purchase must be addressed by our refund policy
CONTACT You may obtain additional details by contacting in writing or e-mail at:
The Military Watch Resource E-Mail: admin@broadarrow.net All contents Copyright © 2001 - 2012 The Military Watch Resource. All rights reserved. No text or images may be used without the express written consent of The Military Watch Resource |